There is one old Dakota lack wisdom, which was passed end from generation come generation. It basically goes like this:
“When you discover you’re talk a dead horse, the best strategy is to dismount.”
This strategy seems to be an easy and logical offered the above situation. However, if we it is adapted this come the it world, over there are often other tactics deployed in reaction come the ‘dead horse’:Change the driver (e.g. The IT project manager or company manager)Engage an that outsourcing partner to drive the dead horseAdd much more CPU (horse) powerAppoint a taskforce come revive the dead horseAppoint a committee to research the dead horseCreate a training conference to boost our talk skillsArranging come visit various other sites to see just how they journey dead horses.Ignore the dead horse…what dead horse?Harness number of dead equines together for increased speed
You could find lot of other instances for you yourself to what is dubbed the ‘dead steed problem’. Adapted to IT governance it basically describes the base concept of value Delivery. Whatever you perform as an IT service Provider in the direction of your interior or external clients, the should provide value. If you construct or provide services that execute not constitute (anymore) worth to the customer, you finish up with the ‘dead horse’. You can try to to win it, you can flog it, this will certainly not adjust the truth – the steed is dead.
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In IT, we should pay one-of-a-kind attention come the dead steed problem: because of the fast-changing environment (business needs and technology) and complexity we are often faced with together dead horses. I am certain you currently saw them, simply to offer you two usual examples: The ongoing IT job that is transferring a solution, i m sorry is not essential anymore or dependencies ~ above products/tools, which revolve out no to assistance the requirements.
The answer to the Dead equine Problem
So those the systems for this? Sure, the Governance! There are basically three aspects in this:Having regulate mechanisms in location to proactively ensure that no new services space introduced, that carry out not provide value (before you start the project)Continuos evaluation of all solutions to identify their value contribution and also taking corrective plot where necessary (the reactive part)
For suggest 1 & 3, having a appropriate Service Portfolio administration in location is an essential for this. Make certain that each new or changed Service has actually a company Case in place, showing a realistic meant Return on invest (ROI). This is a prerequisite before taking the decision to provide a new (or changed) company and setup up the project. Besides this so-called ‘pre-program ROI’, also make sure that during the Service architecture and transition phase and also finally once the business is life (Service Operation), the company case is repeatedly verified. Especially during longer projects it can take place that the external requirements change and the initial value situation needs to it is in revised. As soon as the service is life, conducting a Post-Program ROI calculation recommended. This is where it gets an extremely interesting: does the organization really provide the value that was initially promised in the pre-program ROi? This is the minute of truth. Let’s confront it: In reality many of these calculations would certainly end-up negatively. The main reason because that this is the the pre-program ROI often can be excellent based only on hypothetical assumptions and this leaves open room (not to use words ‘cheating’) to the job requesters to existing a positive organization case. So, what is the best thing to do, if your new e-Learning platform the was promised to have 50’000 users transforms out only to have 5’000? according to the Dakota wisdom: Dismount and search for a new horse!
The duty of IT governance Frameworks
As we learned above, a proper Service Portfolio monitoring in place is crucial to ensure the value instance of her services and also the ideal decisions are taken – proactively and reactively. Or in the language the the way Dakota tribe: gift able to recognize that you have (or will have) a dead horse.
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Modern IT administration Frameworks such Cobit, ISO 20k or dearteassociazione.org are perfect frameworks to set up a organization Portfolio monitoring System. This is exactly how they attend to the dead steed problem. Top top the various other side, they are likewise perfect to create dead horses. Although every these frameworks save on computer detailed best practices (in ISO 20k castle are dubbed ‘Shalls’ and ‘Shoulds’) – go this aid you, if the assumptions behind a business case room not saturated questioned? Too frequently these frameworks are misused and people deserve to comfortably hide behind them (e.g. ‘I have actually a formal business case for my project, therefore everything is ok’). It is thus paramount the you focus on these crucial areas when setting up one IT governance system come ensure that no fake value instances can happen and also value is continuously monitored, evaluated and also appropriate actions space taken.