Key PointsA persistent "door ajar" warning light is frustrating owners whose doors are most absolutely not ajar.The difficulty is many prevelant in the 2011-2013 Ford EdgeFord will try to clean the sensor yet owners speak that"s just a short-term fix.

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The ever-present door ajar light

While that starts intermittently, the “door ajar” light is comes on – and also staying on – because that Ford owners, even when their doors are definitely closed. Gradually there is no quantity of door slamming that can obtain that always-on, retina-burning, constant-reminder-of-your-decision-to-buy-a-Ford to shut off.

It’s most likely an electrical concern related to the switch inside the latch mechanism. While the door will certainly mechanically latch, concerns with the switch make the door appear to be open to the car’s Electronic manage Unit (ECU).

Door Open? Closed? that Really knows at this point ∞

Edge owners have actually been complaining about it in record numbers, frequently recording three spots on the Trending Complaints perform on

And together luck would have it, the problem usually doesn’t begin happening until roughly 50,000 miles. Well past the car’s 3-year standard warranty. That means owners can expect come pay for repairs.

Beyond the Dashboard ∞

While a warning light is annoying, the "door ajar" problem is lot deeper that. If the car’s computer system thinks the door is open, it might also:

Leave the interior dome lights on which deserve to lead to the battery draining overnight.Refuse to lock the doors when the vehicle is in motion. A safety worry for anyone, yet especially those owners with kids.The key fob won’t have the ability to lock the doors once you leave the auto parked. Hello, thieves!

"This is a huge safety issue, and also if mine wife"s auto door walk not continue to be locked during an accident or because all the dome lamp come on when trying to journey at night and also causes one accident. I will sue Ford for not having a reasonable recall. This is the biggest worry with the 2011 Ford Edge."

A Federal examination ∞

By October 2016, the nationwide Highway website traffic Safety administration (NHTSA) database reached 1,500 complaints, prompting the firm to open an investigation.

From David Woods that

"In addition to the safety hazards resulted in by the lights, owner say they have been forced to pay numerous dollars come fix troubles those owners believe should be solved under a Ford recall. However, one leaf owner claimed she to be told by Ford the vehicles hadn"t to be recalled because there hadn"t been enough complaints.

Not enough complaints? an initial off, in what world? and second, if it"s complaints they desire you can help with that here.

Finding a settle ∞

Repairing the problem can reportedly expense anywhere between $250 and $500 come fix, why such a big discrepancy? Well, it depends.

The "Cleaning" systems ∞

Ford detailed its dealers through an "Essential Special business Tool (ESST)" because that the electric switch inside the door latch. The tool supplies a mild electrical present to burn off any kind of junk on the switch"s contacts. Mechanics will then manually bike the door tumbler with an additional tool from open to closeup of the door (multiple times) and test the move contacts.and back to open.

The mean bill because that this process is approximately $250.

When That stops working ∞

Most owners report that the cleaning service only works for a while. Then it"s ago to the dealership.

At that point, they can give you the option to replace the whole module. That prices closer to $500.

If They speak They Can"t Replicate the difficulty ∞

If the service technician in ~ your neighborhood dealership claims "they"ve never heard of this before" and also want to run a diagnostics, my recommendation is come skip it. Allude out the countless complaints digital and, if castle still insist on diagnostics, lug it to an additional dealership.

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Technical business Bulletin (TSB 14-0011) ∞

On may 5th, 2014, Ford released a Technical company Bulletin (TSB) related to the "door ajar" irradiate (NHTSA recommendation ID 10054930). The outlines the actions a business mechanic should go through and also how long it should take (under 2 hrs on average).