Founded in the at an early stage 2000s, Redbox Automated retail LLC is an American and Canadian rental firm offering movies at their designated kiosks, via on-demand streaming, and complimentary Live TV.

You are watching: Can u return to any redbox

Compared to your competitors, Redbox has actually a ‘return anywhere’ policy allowing customers to return their rentals to any type of Redbox kiosk, regardless of what kiosk the rental was originally picked up from.

Given that some customers are not pleased through the service, the is not surprising that they would like to learn much more about the refund policy and process.

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If friend are among them, read on to find out what us have discovered out about Redbox refunds.

What Is Redbox’s Refund Policy?


Since Redbox is not transparent about its refund policy, that is hard to call in what cases the agency is ready to provide refunds.

The Redbox Transaction Terms and Conditions state the if you rent or acquisition a defective on-demand content, girlfriend can acquire a refund the the rental or purchase price if a replacement v a non-defective content is unavailable.

As because that the rental or acquisition of items in ~ a Redbox kiosk, the very same Terms state that in the occasion of renting a defective item, girlfriend can acquire a replacement of the very same or lesser value, though regards to Use state you will certainly be eligible for a refund if such replacement is no available.

The terms of Use likewise state the Redbox’s full liability for any losses or damages will not exceed $10 or the quantity you were charged, whichever is lesser.

How To gain a Refund indigenous Redbox on mine Own?

As the Redbox refund request procedure is not clear, girlfriend should contact their Customer assistance via:

Phone at 1.866.REDBOX3 (1.866.733.2693)

Can You request a Refund Via

Yes / No







Yes (Live chat)


When you contact Customer Service, make sure to describe in information what the worry is. For example, the DVD you rented is scratched and also unplayable, or you have actually been overcharged for items friend returned.

Make certain to provide details such as:

BarcodesRental/purchase time stampsKiosk location

Note the requesting a refund does not guarantee friend will obtain one also if you space approved. For much more details, check the usual Issues v Redbox section below.

If you want to cancel a Redbox reservation, monitor this page.

What Is the Time home window To request a Redbox Refund?

According to your FAQ page, Redbox does not refund fees older 보다 90 days.

How long Will It take To obtain My Redbox Refund?

If a refund is granted, it takes about five come seven business days for the refund to be back in customer’s accounts, depending on their jae won institution.

Common worries With Redbox

According to resources such as Consumer Affairs or the Better organization Bureau, Redbox client report various issues, the most common being:

Poor customer serviceExcess charges as result of the machine’s fail to scan went back itemsDefective DVDs or on-demand streaming issuesFailure come pay out refunds

Poor customer Service

Many users complain about customer representatives not being ready to cooperate, denying customers their rights, and hanging increase on them once they urge on speak to the manager.

Even if they decide to interact with a customer complaining around the service, state that the rental or purchase, or overcharges, that is not a guarantee that the customers will obtain a refund.

Excess Charges as result of Machine’s failure To Scan reverted Items

One of the most typical problems is customers gift overcharged because that overdue rentals regardless of returning items within the shortest return window. it happens because Redbox devices fail come scan the items, and the service instantly charges for each extra day until the failure is rectified.

Defective DVDs and On-Demand Streaming Issues

It is typical that items spread from Redbox equipments are scratched or otherwise defected, or that on-demand streaming experiences interruptions, bring about customers’ i can not qualify to use the content they rented or purchased.

Failure come Pay the end Refunds

Even if the company agrees to provide you a refund, they tend to extend paying that out.

Request a Redbox Refund with


In situation you want to spare you yourself the trouble of contacting client Service and requesting a refund on your own, you can delegate the job to

Our application has automated all the procedures to make managing services such together Redbox walk seamlessly and without unnecessary stress.

Open in your net browser and take the following steps:

Click Get Protected under Chargeback InstantlyEnter the details around your bank and the Redbox item you space requesting a refund forConfirm your request v a signature

Once the digital assistant has received your request, us will get in touch with your gaue won institution and dispute the Redbox charge. to strengthen her claim, we will forward you the appropriate MasterCard and VISA codes and regulations. We can likewise contact Redbox and also request a refund on her behalf.

Get Rid that the Redbox promotion Emails

If girlfriend are having actually trouble with too much promotional or spam emails from Redbox, we can help you reduced their flow to your inbox.

The Spam Collector functionality has been design to avoid undesired emails native flooding our clients’ inboxes and exposing lock to potentially harmful content.

Headaches end Redbox? No issues With

In case Redbox is offering you a difficult time and also denying her customer rights, you may need to technique the matter much more seriously and take legit action. has actually been honored with the luigi M. Brown Award because that Legal accessibility by the American Bar Association. The world’s very first robot lawyer can aid you assert her legal legal rights by submit a tiny claims lawsuit against Redbox.

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